18th Annual Customer Service Conference
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  18th Annual Customer Service Conference

18th Annual Customer SErvice Conference

The Customer Service Conference brings together customer service professionals from across North America and abroad to discuss current issues and best practices within the Customer Experience industry. This conference is a great opportunity to network with decision makers from across Canada and the US. We have a great lineup of speakers and providers to share their smart practices to enable you to return ready to transform your own service improvement efforts.
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DARRELL KEEZER

Founder/CEO 
Candybox Marketing
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Fred de Haan

Director, Respondent Contact Centres
Numeris
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Eric Esguerra

Director, Customer Service & Operations
Miele Ltd.
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CAROL HYAMS

Director, Customer Experience
Sunwing Vacations

Customer Service Professionals Network

The Customer Service Professionals Network mission is to increase the quality and standards of the customer service profession. CSPN is committed to helping you build your human capital through the Certified Client Service Specialist and Professional Designations, workshops and professional development breakfast meetings. To top it off, we host the Customer Service Awards Gala, allowing you and your colleagues to showcase your professional development during an evening of awards, prizes and entertainment.

Customer Service is a challenging profession to be in; and we are here to help you along the way.

Testimonials

“This conference is the perfect size! You get to hear and interact with keynote speakers and have meaningful conversations and connections that you can benefit from on an ongoing basis.  Also enjoyed the flexibility of being able to pick the topics that were most relevant”

- 
Sarah Hines 
Sales Director, ResponseTek Networks
"I really enjoyed hearing about the new and innovative ideas in the customer service profession.  It is also a great way to meet fellow customer service enthusiasts and share best practices.  I would thoroughly recommend this conference as a Customer Service Must."
                                                      - Lindsey Anslow 

Director of Operations, DependableIT

"Everyone has experienced the horrors of poor customer service.  Building a motivated team of strong problem solvers is tough.   If you are looking to create and inspire a dynamic customer service team, I highly recommend bringing the team to meet the professionals at the annual customer service conference.   It has been an excellent experience."

-Wendy McClymont

Director, Customer Service Professional

2014 Conference Highlights

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©2015 Customer Service Professionals Network

18th Annual Customer SErvice Conference

The Customer Service Conference brings together customer service professionals from across North America and abroad to discuss current issues and best practices within the Customer Experience industry. This conference is a great opportunity to network with decision makers from across Canada and the US. We have a great lineup of speakers and providers to share their smart practices to enable you to return ready to transform your own service improvement efforts.
Imagen

DARRELL KEEZER

Founder/CEO 
Candybox Marketing
Imagen

Fred de Haan

Director, Respondent Contact Centres
Numeris
Imagen

Eric Esguerra

Director, Customer Service & Operations
Miele Ltd.
Imagen

CAROL HYAMS

Director, Customer Experience
Sunwing Vacations