Message from the PResident,
Customer Service PRofessionals Network
I invite you to join us May 6 & 7 at the beautiful Pearson Toronto Convention Centre for what promises to be an outstanding conference. This year’s theme is “From Good 2 Great!”
Based on feedback from the 2014 “Roadmap to Excellence” conference, we have included workshops, a panel discussion, two tracks, best practices discussions, breakout sessions, a fireside chat and of course, our wine and cheese networking event.
The conference committee has worked tirelessly to put together an amazing Customer Service Conference just for you and we can't wait to share it with you. Our world class speakers, with their years of experience and amazing backgrounds will be sharing their expertise to provide you with current knowledge on customer service strategies, leadership, case studies, employee engagements, metrics, marketing and more.
Our sold out conferences get rave reviews because we combine talented speakers, networking, cutting edge information at a price that allows you to bring your entire team. Come and be inspired!
Hot off the Press: Maximizing your training budgets!
We have always believed in the power of customer service professionals and the value they bring to their organization. That is why we created two designation programs recognized by industry. Now you and your staff can obtain your designation and show your commitment to service excellence.
The Certified Client Service Specialist (CCSS) and Certified Client Service Professional designation programs and our other workshops are approved to take part in the Canada-Ontario Job Grant program. This allows individuals and staff to achieve their designation and helps you maximize your investment in professional development of your staff. With all of these successes so early in the year, the industry is showing us that Customer Service Excellence is the way to go. Let us help you grow from Good 2 Great! Contact us for more details. (not required since you mention more details below)
See you in May!
President of CSPN