Performance Coaching

Wednesday, May 6, 2015
9:15 AM - 10:15 AM

Description:
Performance Coaching should be an integral aspect/avenue for employee development. Every employee can perform to higher standards - how do we help them reach & exceed performance targets?

We will explore the difference between teaching, traditional management and coaching. Discover the limitations of traditional methods, and learn why coaching is a more effective approach for maximizing performance. This high energy presentation will give you valuable insights on “out of the box” proven coaching ideas.

This session will help you:

• Identify the strengths and improvement needs in specific skills needed to conduct effective coaching meetings
• Learn the difference between coaching and mentoring
• Learn the 5 step coaching model process - opening, getting agreement, exploring alternatives, getting commitment to act, closing the meeting
• Analyzing employee concern, needs, and objectives to clarify the performance problem
• Understand the role of fair-process plays in the coaching process
• How to use supportive behaviours during a coaching meeting

About the Speaker
Corey Atkinson is a sharp and seasoned training specialist who exemplifies leadership in all walks of life.  As a senior consultant and facilitator with Cutting Edjj Consulting, Corey works with clients to enhance their clients’ customer experience and strengthen their service skills.  With extensive experience in leadership, customer service and business development, he focuses on supporting others to become great at what they do.

He is energetic, entertaining, but most of all educating - a respected instructor, bringing the business of life to the business of work.  He has a natural ability to connect with all levels of a business - from the CEO to Customer Service Representatives.  Corey is currently working on a new book based on his business experiences and the impact time tested leadership principles play in the changing world of business and the new array of performers in the workplace.

With over 10 years of experience in numerous organizations - both for profit and non-profit, has allowed Corey to become a recognized professional in customer service and leadership. Participants of workshops facilitated by him provide exceptional feedback with comments such as "fun and interactive" and "knowledgeable with meaningful examples".